Running multiple cafes simultaneously calls for as many tools as possible to help you avoid driving around all day. One of those tools is teamviewer.
This program allows you to view and control any computer you have set up team viewer on. Teamviewer is very popular amongst IT Support companies, as it allows the technician to dial into the customers computer and perform maintenance remotely. In the café and restaurant industry we are also sometimes faced with IT issues that can be quite difficult to communicate over the phone, especially when you cannot see the screen and what is actually happening. That’s where teamviewer comes in. Imagine your manager calling you with a quiry about where a particular file is saved on the computer. They’re not too computer savvy so they’re having all sorts of problems following you as you direct them over the phone. With teamviewer you can dial in even from your phone, take over their computer perform the task they require and be done with it. Only recently I’ve even installed it on my Point Of Sale so I can now view my staff remotely on CCTV and watch what transactions are taking place on their register. I even call up my x or z read on the register when it’s quiet to see how business is going.
If you have any tech tips for running your cafe or restaurant share them with our community and leave a comment.